Interpersonal conflict communication skills is a key factor that lead to a disagreement between each other. One situation happens in a shopping mall where it involves my friend and I. The communication breakdown was trying to persuade her to stop stealing things in the shopping mall as it will be a serious offense and probably led her to jail. One day, I went shopping with her, I realized she was stealing things in a department store, I told her to put it back or else we will get in deep trouble. She felt frustrated that I kept nagging at her for telling her to put back the stuff and then she shouted “shut up” at me in an angry and rude manner. After the quarrel, she was being extremely cold to me while we will walking to the bus stop. At the bus stop, she told me “let don’t be friends anymore since you do not like to take the risk with me. “ I was stunned that she told this to me and then she left off. After reading the conflict I had, what is the best solution to resolve this situa...